How To Watch the Event
Where is my ticket?
Your "ticket” to A Virtual St. Patrick's Day Celtic Sojourn was emailed to you and contained a link to access the livestream. A green bar in the email will say, "Livestream Link." Click on that link and on the page it takes you to, simply click on the green box that says "Click Here to Access Livestream." Click directly on that green bar to start viewing your video. If you click on it any time (try it now!), it will go to a countdown clock so you'll know you are in the right place.
This is a useful short video to watch.
What should I watch it on?
The stream can be watched on your computer, tablet, phone, or any device that has an Internet browser. Simply open your confirmation email on your preferred device and click the green button with the link. Remember you are only able to watch the production on one device at a time. You can also “cast” the performance from your device to your smart TV if you are used to doing that with any video stream.
When should I tune in?
We recommend you click on the link and get ready 5-10 minutes before start time. You will see a generic countdown clock on the screen. Then at the posted start time, we will begin streaming some slides and you will hear some St. Patrick's Celtic songs. This will continue for about 5 - 7 minutes so that you can adjust your speaker volume and video size and take care of any last minute issues before we go actually live (fashionably late!!!) by just a few minutes.
How exactly does my ticket link work?
Simply click on the link contained in the green bar on the confirmation page described above and linked from the confirmation email sent to you after your purchase.
If you have clicked on the link in your confirmation email, your passcode should show up automatically. If it does not, please refer to your order confirmation page for the passcode, which can be found above the green bar.
Check the box stating that you agree to the terms of service.
Click START WATCHING.
IMPORTANT: Remember, the code will work only for one device. As soon as it is accessed for a second device, the stream on the first device will terminate.
What if something goes wrong?
There is a support email address that is working during each streaming time to try to assist: firstname.lastname@example.org However, we know this is a real-time broadcast and don't want you to miss out. Remember, the same stream will be available as a Video On Demand to access the day after the first stream date, until March 21. So, you won't ultimately miss it if you aren't able to tune in the night of the show.
If you miss the stream you had hoped to see for technical or other reasons, and would like a free pass for a subsequent "live" stream up to the end of March, send an email to Celtic@wgbh.org and request a date. A code will be sent for your new access, with instructions.
Thank you again for being with us for our virtual St. Patrick's Day Celtic Sojourn concert, and for all the enthusiasm you’ve shared. It was certainly a challenge to put the show together. All of us - musicians, singers and as you could tell, a very talented production crew – were determined to bring some comfort and joy to you during this extraordinary March.